Hi, I’m Nerissa - I help managers to become the kind of leaders who empower, inspire and elevate performance.
With 17 years of experience developing people inside Coca-Cola - one of the world’s fastest-moving FMCG environments - I saw first-hand what most companies get wrong about leadership: Managers are promoted for performance… not because they know how to lead. They’re:overwhelmed, under-supported, unsure how to motivate, struggling with conversations, trying to “manage” people who actually need coaching and unable to build confidence or resilience in their teams. That’s where I come in. I help organisations transform their managers into confident, courageous, emotionally intelligent leaders through: Leadership & coaching skills development, behaviour-changing frameworks and transformational empowerment work; including firewalk & breakthrough leadership experiences. I provide real-world training rooted in 20,000+ hours of coaching experience. This isn’t classroom theory.This is behavioural transformation.
What Makes My Approach Different?
Leadership isn’t taught in a classroom.
It’s built through experience.
Most leadership training:
• teaches theory
• uses generic slides
• gives models no one uses
• feels motivational for a day
• changes nothing long-term
My approach:
✓ Gets managers actually leading, not just learning
✓ Builds confidence, courage and emotional intelligence
✓ Creates conversations that shift behaviour
✓ Transforms team dynamics through empowerment
✓ Embeds coaching skills into everyday leadership
✓ Uses experiential tools (firewalks, arrow breaks & more) to create unforgettable breakthroughs
Managers walk in as “bosses.”
They walk out as leaders.
Meet Nerissa…
My work today: Leadership & Empowerment that actually changes people
After leaving corporate, my mission became crystal clear:
Help managers become strong, confident, emotionally intelligent leaders who bring out the best in their people.
I do this through:
Leadership & Coaching Skills Training
Real, practical, behaviour-changing development.
Breakthrough Empowerment Experiences
Firewalks • Arrow Breaks • Courage Sessions • Identity Activation
Emotional Intelligence & Communication Mastery
Helping managers lead with clarity, confidence and compassion.
Performance Coaching Frameworks
Turning “managers” into true developers of people.
This isn’t feel-good training.
It’s transformational leadership work.
My philosophy: Leadership starts on the inside.
A leader’s biggest challenge isn’t their team.
It’s their confidence, clarity, communication and courage.
My approach blends:
• psychology
• coaching
• empowerment
• experiential learning
• emotional intelligence
• behavioural science
• lived experience
Leaders don’t shift because they learn new models.
They shift because they become someone new.
Today, I specialise in helping organisations create leaders who are:
• Confident
• Courageous
• Compassionate
• Clear
• Emotionally intelligent
• Empowering
• Resilient
• Human
• High-performing
Leaders who inspire people to rise - not shrink.
Leaders who coach, not manage.
Who develop, not dictate.
Who lift their teams, not drain them.
Ways to work with me
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Leadership & Coaching Accelerator (1–2 Day Training)
Contact MeDevelop managers who know how to lead - not just manage.
A practical, high-impact leadership training day that transforms people managers into confident, emotionally intelligent leaders who can coach, empower and elevate performance.
Your team will leave with the confidence, tools and communication skills they need to lead with clarity, courage and compassion.
Perfect for: new managers, refresh for existing managers, sales leaders and high-potential talent.
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Leadership Retreat Days (Corporate or Private Groups)
Book a CallA powerful reset for leaders who need space to reflect, reconnect and rise.
Combining mindfulness, grounded leadership coaching, yin movement, identity work and optional breakthrough activities, these retreats give managers the space to reset, reflect and step into their next level of leadership.
Perfect for: leadership teams, development cohorts or organisations investing in long-term leadership culture.
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Empowered Leader Firewalk Experience (Full-Day Transformation)
Book a CallA leadership transformation your team will never forget.
A powerful experiential leadership day combining firewalk, arrow break and breakthrough empowerment work.
Designed to build courage, connection, emotional resilience and team cohesion - fast.
This isn’t motivation. It’s identity change.
Perfect for: senior teams, leadership teams and organisations seeking culture, confidence or behavioural shift.
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Team Confidence & Connection Workshop (Half or Full Day)
Book a CallCreate teams who trust each other, communicate openly and perform at their best.
A dynamic, experiential workshop that strengthens communication, rebuilds trust and boosts team confidence.
Ideal for teams navigating change, conflict, low morale or disconnection.
Perfect for: any team needing renewed unity, clarity and collaboration.
Client Feedback
“You are the most encouraging, enthusasitic and positive person i know! You built my self confidence up and allowed me to believe in myself again. You can bring the best out in anyone, you also had a way of helping me find the solution to problems which is a very special and rare talent” J.S.
“Nerissa’s coaching methodology not only focused on achieving sales targets but also emphasised a holistic approach to personal and professional development. Nerissa’s ability to recognise and harness individual strengths set the foundation for my success. I owe much of my accomplishment as a top-performing salesperson to Nerissa’s mentorship. Her insights, and encouragement were catalysts for my growth, and I am grateful for the impact she has had on my career journey. Working with Nerissa was not just a professional collaboration but a transformative experience that continues to resonate in my ongoing success.” R.R.